Sovereign Network Group Case Study
Pass work with Sovereign Network Group, who are one of the largest housing associations in England. They provide and employment and skills service, offering support to customers through employment and skills coaches. They aim to assist customers into work or better employment opportunities.
Why Sovereign Network Group Recommend Pass
- Diverse Needs Met: Sovereign Network Group needed a platform that would meet the diverse needs of their learners, and the Pass platform provided a structured approach with diagnostic assessments, clear progression routes, and tailored support.
- Personal Learning Plans: They value the personal learning plans that come from the Subject Knowledge Assessments, breaking down learning into manageable steps and allowing learners to revisit them at any time.
- Engaging Videos & Learning Resources: Sovereign Network Group’s learners find the videos on the Pass platform are engaging and provide a visual prompt for learning, which has proven to be the most popular feature so far.
- Measurable Improvements: Pass’s reporting dashboards allow SNG to track measurable improvements in Functional Skills and overall learner confidence.
- Trackable Progress: The Pass platform allows Sovereign Network Group to track time spent on individual courses, identify completed vs. incomplete tasks, and offer tailored support to each customer.
Sovereign Network Group Q&As
Who are Sovereign Network Group?
“We are a large housing association. We have an employment and skills service where customers can access support through employment and skills coaches, and we support customers in to work or better work.”
Why did Sovereign Network Group choose Pass?
“We needed a platform that would really meet the diverse needs of all of our learners. And the Pass platform does just that.
It’s got the structured approach, the diagnostic assessments, clear progression routes and we just find that really, really useful.”
Do you make use of Pass’s Initial Assessment?
“We use the initial assessments for every single customer, so that we have a really clear view of where they’re starting.
For us, it’s really important to know what level our customers are working at so that we can allocate the correct course and really tailor the support to the customer and set appropriate goals moving forward.”
Do you like using the Subject Knowledge Assessments as well?
“We really value the personal learning plans that come from the subject knowledge assessments.
We find that they really breakdown the learning into really manageable steps so that learners can revisit them at any time. They’re really, really useful.”
What do your learners value most about the Pass platform?
“Our customers really value the videos. They’re always really engaging and they do just provide a really visual prompt of the learning.
They make it accessible. I’d say that’s the most popular feature so far.”
Have you noticed an improvement in your learners' since having access to the Pass platform?
“Our customers report increase confidence, and we can see that from our dashboards too.
When we look at a customer’s page, we can see measurable improvements in their in their Functional Skills.”
Do you use the reporting features on the platform?
“The reporting functions are really useful. I can report on who’s spent time on the individual courses, how much time they’ve spent, I can see which bits have been completed and which haven’t.
As an organisation, that’s really useful for us when we’re dealing with lots of customers, so that we can see how we can help them best and their next steps forward.”
How have you found working with our Provider Team?
“The Pass team have been fantastic!
They’ve been supportive and they’ve given us demos whenever we’ve needed them.
Our staff feel really empowered to use the platform.
We couldn’t really ask for more to be honest.”
Why would you recommend Pass?
“We feel that the resources available for our customers are really high quality.
We’re really, really pleased with how everything’s gone so far.
So thank you Pass!”